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Report a problem

Tell the Ministry of Health about a problem with a licensed hotel, guest house, restaurant or catering business. A licensing officer reads every complaint.

1. Which facility?
Only currently licensed facilities can be selected.
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2. What happened?

Please write at least a sentence. An officer has to be able to act on it, and the facility has to be able to answer it.

3. About you — optional
You can complain anonymously. Leaving contact details only means the Ministry can come back to you if it needs more.
Photos (optional)

Up to 3 photos. They are made smaller on your device before sending.

Complaints are not published. They are read by licensing officers, who may inspect the facility as a result.

Choose a facility above to continue.